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Louise joined the FMA from the Commerce Commission, where she was the General Manager of the Credit branch leading the team that regulates the Credit Contracts and Consumer Finance Act, as well as a member of the Senior Leadership Team. Prior to joining the Commission, she specialised in risk and compliance at Lawyers on Demand NZ, an international law firm. She has significant expertise providing legal, risk and compliance services to a range of New Zealand and international organisations, including banks, telecommunications and electricity companies. Louise brings particular strength in the financial services industry, having led legal and risk teams at Bank of New Zealand across a period of 12 years.